We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.
Culture

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

What Is the Connection between Conflict Resolution and Management?

By P.M. Willers
Updated: May 17, 2024
Views: 7,501
Share

Today’s business world requires strong ties between the fields of conflict resolution and management. Both fields share a number of requisite skills, personal qualities, and characteristics, but there are certain critical divergences between conflict resolution and management. The best and brightest of each field share similar personality traits that include a broad and open mind, quick thinking, and high-level communication skills.

Within the field of business management, it is necessary to have certain mediation and conflict resolution skills. Managers at all levels are required to solve problems and disputes among employees and help to resolve issues of all kinds. A successful manager should have a strong set of conflict resolution skills within their base of supervisory and entrepreneurial skills.

An ombudsman, a key position within field of conflict management, must have a strong background in conflict resolution and mediation. The field of conflict management is frequently based within the business field. If this is the case, someone in conflict management will have a background of business skills besides their conflict management abilities. There is also a program of study that leads to a career in conflict resolution management that further combines the two areas. Someone in conflict management could have a strong background in law or governance of a particular region or area of expertise, or may have a background in business policy or policy-making.

Those working in conflict resolution and management have at least a similar background education. Studies will require a great deal of communications coursework, problem solving skills and methodology, and mediation techniques. Both conflict resolution and management staff must be prepared with at least a basic level of psychology and cultural competency courses. One of the most important similarities is that both fields work heavily with people. Those in both fields must be adept at working with people of all backgrounds and cultures.

Within a small organization or department, the task of conflict resolution may be placed on the manager. In larger organizations with more departments and employees, conflict resolution may be the job of a separate human resources employee or ombudsman. Conflict resolution and mediation may require have a full and separate department in large and complex corporations.

There are also certain critical differences between the fields of conflict resolution and management. Those in conflict resolution must be highly adept at listening and analyzing a situation as it can best be handled. An ombudsman or mediator should have a strong background of conflict resolution coursework, just as a manager would, but his training will focus more on negotiation, cooperation, mediation, and facilitating compromise. A manager is generally required to solve conflicts more quickly and in a firmer and more authoritative manner.

Share
WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.

Editors' Picks

Discussion Comments
Share
https://www.wisegeek.net/what-is-the-connection-between-conflict-resolution-and-management.htm
Copy this link
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.