The information age and Internet have greatly expanded career options. Writing, answering the phone for a help desk, designing web pages, online tutoring, and telemarketing are just a few of the online career opportunities available. Data entry, proofreading, medical transcription, and legal transcription are some other skills that are in demand as online career opportunities. The customer service field provides a wealth of online career opportunities as well. With a computer and Internet connection, a person can search for employment, apply for a job, get hired, and earn money working online, all without leaving home.
Many companies provide employment opportunities for customer service representatives to work at home answering inbound calls and using the Internet to access customer accounts. This kind of job requires a quiet home atmosphere free of background noises. Some companies route incoming phone calls through a central switchboard to the customer service representative’s home phone, and other companies require the home worker to use special software and a headset with microphone to answer calls online.
Car rental agencies sometimes hire home-based agents to handle inbound calls to help customers make reservations. Other duties may involve dispatching help when a customer’s car breaks down and answering questions about an account. Many mail-order companies offer online career opportunities for home workers to process orders, answer questions about accounts, and resolve billing disputes. Some real estate companies hire home-based workers to handle incoming calls and set up appointments. There is a wide range of online career opportunities available in the customer service field.
Other online career opportunities are available for technical experts to receive inbound calls at home to answer questions about the operation of various electronic devices, which can include telephones, game systems, stereos, ovens, and computers. Many manufacturers hire people to do this kind of help desk work at home, giving their home workers access to online manuals and other aids to help them research the answers to customer questions. A person needs to have training and expertise in electronics and/or computers to take advantage of these kinds of online career opportunities.
Some companies hire website designers, writers, and editors to create and maintain their websites. Other companies act as contractors and subcontract work out to writers, editors, and designers to create websites for the contractor’s clients. These companies generally have tests that prospective employees must pass in order to be considered for this type of employment. The best way to find out about these and other online career opportunities is to search the Internet.
