Technical companies and governmental agencies that maintain a highly skilled workforce often need training administrators. Functions are likely to vary depending upon the company and/or department. Training administrator jobs in human resources, for example, may conduct actual employee training and facilitate personnel changes. Those same roles in people services departments, however, may perform liaison tasks, while information technology positions may train customers. Common training administrator duties are likely to include tracking the success of a training program, coordinating employee attendance and managing new hire orientations.
An assortment of companies from around the globe may need the expertise of a training administrator. This position is likely to help keep pace with continual changes in technology and growing workforce needs. Training administrator jobs may also be necessary to help employees stay current with the latest trends in their fields.
People who have studied human resources or industrial psychology may find work in corporate education. This type of training administrator job may feature both managerial and people relations duties. The job itself is likely to be classified as human resources, with such functions as employee training, performance evaluation and recruiting. Daily tasks may require consultation with department heads to make personnel changes when necessary. Coordinating outside training, initiating employee development programs and analyzing training measures are likely to be additional functions.
Training administrator jobs that entail fewer management responsibilities may be available in people services. Large corporations with multiple locations are likely to contain these departments. The training administrator in this capacity may fulfill administrative duties that include helping employees enroll for new training, answering employee questions concerning training programs and coordinating logistical needs for induction programs. Examples of this last task may be to book hotel rooms, prepare employee hand-outs and oversee registration tables the day of induction.
This role may also act as a liaison between employees and human resources. Additional functions would therefore include maintaining training records for each employee, ensuring individuals enroll in those programs relative to their jobs and communicating to employees when necessary. Although direct training is not likely to be part of this position, it may facilitate training to improve and/or departments. Candidates will likely need a college degree in human resources and previous work experience in administration. Some employers may be willing to substitute on-the-job training for formal education.
With some companies, training administrators may work in the information technology department. As such, the training sessions are usually conducted for new customers instead of internal employees. For example, a software development firm, consulting agency or telephone service provider may each design and sell technological equipment for customer use. Learning how to operate such devices may necessitate consultation with the company. Training administrator jobs in this capacity are likely to involve extensive customer service.
In addition to training new customers, such positions may also give continued support to existing customers, develop fresh educational materials and evaluate technical equipment. These jobs may require a four-year degree in computer science, adult education or information technology. Previous experience with developing training modules or in a call-center environment may also be helpful.
Many companies may offer a similar training administrator job description. Common duties, for example, are likely to include tracking the success of a training program, coordinating improved educational methods and responding to corporate initiatives. Training administrators may also ensure training compliance requirements and conduct internal or external customer surveys concerning product knowledge.
