There are two types of business process management training programs: formal post-secondary programs and certificate-based, professional development training. Degree or diploma programs in business, management, and related fields of study all include courses in business process management training. These types of programs focus on both specialized training and a broader context, allowing students to qualify for employment in a range of careers.
Certificate-based programs are offered through professional associations or continuing education initiatives. This type of business process management training is very focused. It is ideally suited for candidates who have been working in industry for several years and have a clear idea of what type of work they want to do and what training is required to reach this goal.
There are private schools, online courses, videos, books, and other resources that provide business process management training. It is important to carefully review the academic credentials of these tools before investing money and time. This field is unregulated, so it is important to do your own due diligence.
When looking for business process management training, make a list of the subject areas of interest. Programs can be very focused or provide a broad overview. Look at the courses offered and read the detailed course description. For example, a course in creating business process work flow documentation should include training on at least one major flow diagram software product.
Although business process management training is available through either a university or community college, the expectations and career options are quite different. A university program is aimed at candidates who need to understand the impact of business processes on the overall company, as well as within a specific unit. While a portion of the time is dedicated to understanding and documenting the current process, a significant amount of time is spent reviewing the different options, costing, and decision points that are embedded in the current process. This type of training is required to propose significant changes to the current process, as well as to calculate the costs and benefits of the proposal.
At the college level, the training is more detailed and primarily focused on documenting the current business process. This is a very important role and is critical to sound business decision making. In addition to creating documentation and flow charts, the training includes best practices and an understanding of key concepts, such as the impact of poorly designed business process.
