Carpeting in the home or office is a major investment. Getting the most from that investment means cleaning and maintaining the carpeting properly. One of the easiest ways to accomplish this is to engage a reliable carpet cleaning service to steam clean your carpets once or twice a year. If you are not sure what to look for in a professional carpet cleaning service, here are some tips to help you find the best service in your town.
One of the best places to begin your search is to make a list of the major carpet cleaners around town. While some will offer general carpet services, others will specialize. If a given service tends to focus on carpet types different from your carpeting, cross that one off your list. This will allow you to spend your time looking into each professional carpet cleaning provider that could turn out to be your best bet.
After assembling a list of four or five prospects, contact each of these deep cleaning services. Ask them to come out and look at the current condition of the carpeting and submit a price for the job. Beware of services that balk at looking at your carpet before quoting a price. A truly professional carpet cleaning service will want to make you aware of any special cleaners that may be required to remove pet stains or other blemishes on the carpeting. If they insist on giving you a quick price over the phone, cross them off the list.
Pay close attention to how each service representative goes about assessing the condition of your carpeting. Ideally, the representative conducting the on-site evaluation will ask you questions about the nature of stains, and let you know if something other than basic steam cleaning or shampooing is required. Professional carpet cleaning services seek to earn your business long term. Keeping you in the loop about what is needed to clean carpets in your home thoroughly is one way they earn your trust and your ongoing business.
Ask for references. Many professional carpet cleaning services have a few long time clients who are willing to put in a good word for the service. You can ask the references details about how punctual the service is when it comes to appointments, if the quotes tend to be close to the actual price for the job, and what their carpets looked like after the job was complete. Getting this type of detail from an existing customer will go a long way in helping you make a decision.
Keep in mind that even after you make your final selection, it is a good idea to maintain a list of the professional carpet cleaning services that were almost your choice. Should things not work out with the service you select, there is always the option of giving your second choice a try.