Though hostess jobs are often plentiful, it can be difficult to weed out the good jobs from the bad. Hostess jobs are typically offered in restaurants, but may also include positions at hotels, spas, and other customer service-oriented businesses. When choosing a hostess job, be certain that the workplace atmosphere, staff relations, and reputation of the company meet personal standards. Furthermore, it is wise to have a thorough discussion with management personnel to ensure that job responsibilities are fully outlined and the hours required meet availability.
The first step to choosing the right hostess job is to narrow down the list of potential types of jobs. While most hosting positions are in restaurants, it may be worthwhile to examine similar hostess jobs available in other industries. In spas, beauty salons, and hotels, the hostess may be responsible for checking guests in for appointments, explaining the rules of the facility, handling memberships, and managing payments. Air hostesses work as part of the cabin crew on an airplane, tending to customer needs, explaining safety procedures, and managing any safety incidents that may arise. For a person with excellent customer service skills, a hostess job in one of these alternative industries may be a good change of pace.
Since hostess work often involves long hours and some difficult situations, it may be best to look for a job with a pleasant atmosphere. For restaurant positions, consider visiting the restaurant as a guest a few times before applying, to get a sense of the mood and atmosphere of the location. Keep an eye out for interactions between hostesses, wait staff, and management personnel, to determine if all workers are treated with respect and seem to get along well. Researching the location can be a good way to determine if the job will provide a decent working atmosphere.
For those who hope to advance to customer service positions in high-end restaurants, consider the reputation of the facility before accepting a hostess job. While new workers may need to start at the bottom, those with experience can often afford to be more selective about the type of establishment desired. Good hostessing jobs will offer great opportunities for training and advancement, and may allow the diligent host or hostess to work up the ladder to more prestigious positions. To get a sense of a company's reputation, ask friends in the industry and read any recent reviews of the business.
To avoid conflict down the road, it may be best to choose a hostess job that meets personal needs and schedules. During interviews, be certain to ask the potential employer about overtime policies, the opportunity for advancement, if and how tips are shared, and how sick days or leave is managed. It may also help to inform the interviewer about any prior commitments that would affect availability. By getting these details on the table at the outset, a hostess can ensure that there is a clear understanding about rules and responsibilities before work begins.
