To choose the best carpet specialists, you need to consider several factors, such as costs, installation fees, and company's reputation for good customer service. Ask if your preferred carpet is in stock, otherwise it could take a few weeks or longer to order it. Whether you're buying residential carpet or commercial carpet for a business, choose a reputable company that has been in the carpet business for a long time, rather than from a small department store. After locating a few carpet specialists in your area, go online and read reviews before choosing a company.
For the best deals and promotions from carpet specialists, ask for price quotes by phone or in person. Sometimes, you can get a package deal if you're having carpeting installed in several rooms. A website can also be helpful in deciding which textures, materials, and colors to choose. Visit the showroom of local carpet specialists to get an idea of the services and selection they offer.
If you need your carpeting within a day or two, choose carpet specialists that offer next-day service. Inquire if there is an additional charge for next-day service. In addition, you should choose a company that employs highly skilled carpet installers with plenty of experience.
You'll want to obtain an in-home estimate before you choose your carpet specialists. A carpet specialist should offer appointments for in-home estimates at your convenience. Be sure the estimate is free, with no hidden costs or obligation. If there is a long waiting period, you might want to check around for other carpet specialists.
Before making your final decision, be sure the carpet specialist company can show you samples during the in-home estimate. If they do not have a full line of samples for you to see, look elsewhere. You'll also want to ask about finance options to learn if it suits your needs and fits your budget.
Whether a carpet specialist offers good customer service is another essential aspect to consider. Toll-free telephone support should be available to answer your inquiries and concerns. If the associates are uncaring or do not seem knowledgeable, look elsewhere. Another aspect to consider is whether the carpet company will offer a satisfaction guarantee. Optimally, look for a two-week satisfaction period for readjustments that can be made to your liking.