The path to become an operations clerk often depends on the requirements of the individual organization looking to fill the role. Basic education requirements usually include a high school diploma or equivalent. Other requirements include the ability to complete administrative tasks, computer knowledge, and good communication skills.
Formal education is not required in most cases to become an operations clerk. A basic high school diploma or its equivalent is usually enough to demonstrate a basic competency level. Some businesses, especially those in the financial sector, may require some post-secondary coursework.
Operations clerks serve as clerical support for an organization, department, or individual. Often referred to as an administrative assistant, the operations clerk fulfills many tasks and responsibilities within the organization. In addition to being able to complete typical clerical duties, an operations clerk must be able to understand and apply various company policies and principles applicable to their duties and responsibilities.
Those wanting to become an operations clerk must demonstrate an ability to complete basic administrative tasks. Examples of these tasks include keeping accurate files, handling mail, and answering the phone. In addition, operations clerks for small offices may manage accounts payable and receivable payments as well as be responsible for vendor interaction.
Knowledge of computers and the ability to operate basic computer systems is also a requirement to become an operations clerk. Companies utilize computer systems for everything from handling internal communications to processing incoming payments. Taking computer classes during high school or college and demonstrating confidence with common computer software can help a candidate get a job.
Good communication skills are a must to become an operations clerk. The operations clerk serves as the point of contact in most business environments. Whether they are an operations clerk for an entire department or for one individual, an operations clerk must be able to interact with people across all levels of the company.
When applying for a position as an operations clerk, a candidate should provide any information pertinent to the position. This includes experience related to data entry and customer service. These fields require some of the same skills and basic competencies that a position in clerical support will require. Additionally, knowledge about putting together presentations, spreadsheets, and internal or external communications will be helpful in securing the position. Other skills that will be helpful include good listening skills and the ability to work in a teamwork environment.