The career path to become an area supervisor typically includes a combination of education and working experience. The responsibilities of an area supervisor vary by industry but typically include providing support and direction to staff, setting performance targets and goals, and tracking productivity. In most firms, the area supervisor has a combination of leadership and problem resolution skills that allows him or her to effectively and efficiently manage a geographical area successfully.
There is no specific educational or training program that provides the skills necessary to become an area supervisor. Instead, most employers are looking for candidates with a diploma or degree in business administration, management, or a related field. Many people complete additional programs in communication, management, or conflict resolution. These additional qualifications can often provide the skills required to become an area supervisor.
The types of tasks and responsibilities an area supervisor has varies by industry. For example, in the manufacturing industry, an area supervisor is responsible for several plants or locations. He or she must provide guidance and strategic direction to both staff and management. In the services industry, an area supervisor provides support to sales staff in the field, participating in bids to prestigious or high value clients.
Work experiences that can help you become an area supervisor include dealing with clients, managing conflicting priorities, and resolving difficult situations. These experiences can be gained from a range of different sources, such as customer service, sales, technical support, or project management. These positions can be found in almost any industry or sector. It is important to note that there is a combination of hard and soft skills required for this position.
The hard skills necessary are usually quite industry or organization specific. Most firms prefer to promote an area supervisor from within the organization. This policy ensures that he or she is knowledgeable about the products and services the firm offers. An initial position as a local site manager or site supervisor is a great way to learn the necessary hard skills to be successful in this role.
Soft skills, such as communication, interpersonal, and conflict resolution skills are very important in a supervisory role. Most people learn these skills over time, through a combination of trial and error. However, there are courses and seminars available to help learn these skills quickly. Fine tuning soft skills is an important part of preparing yourself for supervisory positions.
