The path to become an administrative supervisor is quite varied, depending on the industry. This position is most often found in large organizations that have complex administrative processes and procedures. Many people felt that the role of administrative supervisor would no longer be required with the development of office productivity software. However, this function has evolved to include a combination of technological and business responsibilities.
The first step to become an administrative supervisor is to complete post-secondary education. There are two levels of education available: college and university. At the college level, training programs are two to three years in length. These programs focus on the practical skills necessary to complete the tasks required once you become an administrative supervisor. A diploma in business administration, office administration, or general business are all great ways to obtain the necessary skills.
At the university level, candidates can complete a three- or four-year degree program in business administration, commerce, or general administration. In addition, many people who become an administrative supervisor have a degree in the humanities or liberal arts. This type of training is primarily focused on writing, research, and communication skills.
An administrative supervisory position is not an entry-level position. Instead, candidates must have a minimum of five years experience working in administrative roles. The primary responsibilities include meeting clients' needs, managing conflicting priorities, and working as part of a team. The technical skills required include advanced office productivity software skills, and excellent written and oral communication.
Candidates who aspire to become an administrative supervisor are well advised to complete additional training in management or supervision. Project management skills can also be very helpful, as many firms require supervisors to undertake a series of projects and spearhead change within the department. Become familiar with the human resources policies in your organization, as these are an essential part of the responsibility of an administrative supervisor.
The career advancement opportunities available to an administrative supervisor include department management, administrative coordinator, and department director. Most candidates will find that additional training or part-time courses are required to obtain the skills necessary to obtain positions with greater levels of responsibilities. Invest the time in your career to be eligible for promotional opportunities.
In general, courses in communication, leadership, and conflict resolution are the most practical. However, some industries have specific training programs for people who want to move into management or supervisory positions. Talk with your human resources department about the skill sets required to qualify for those types of positions.