The career path to become a service cashier typically begins with a part-time position as a cashier. Many high school students in North America have part-time jobs after school that provide an opportunity to learn these types of skills. A service cashier is responsible for the correct calculation of the total invoice, based on the combination of goods and services purchased by the customer.
Work experience that teaches the skills required to become a service cashier include data entry or customer services positions. These positions can be either as a volunteer or as an employee. Almost all cashier positions require candidates to have basic computer skills to properly operate the cash register, reconcile the transactions, and understand how the entire inventory management system works.
There are two primary skill sets required to work in this position: customer service and data entry skills. People who are naturally outgoing, enjoy talking with others, and have a good memory for faces are excellent candidates to become a service cashier. These attributes increase customer satisfaction and encourage return business.
There are no formal education or training programs to become a cashier. Instead, most companies provide in-house training that covers both the cash register and the internal procedures and policies. The training typically requires three to five hours of time and is typically paid by the company at the standard hourly rate.
Career advancement opportunities once you have become a service cashier include head cashier or shift supervisor. Many people complete formal training in business and then apply for management positions. Talk to your supervisor about positions that are available and the skill sets necessary to qualify for consideration. Many large companies are supportive of staff trying to advance their careers, and often provide education or tuition support programs.
The most common method used to secure this type of position is to apply at service firms close to your home. Another method is to apply for positions at businesses that you support. Take the time to explain the advantage of hiring someone who is familiar with the client base, issues, and concerns that customers face.
Alternate methods of finding employment as a service cashier include looking at the local classifieds or online job websites. Many firms use these tools to advertise opportunities and positions to job seekers. Prepare at least two work-related references to provide as part of the application process, as this is a common request when applying for this type of position.
