We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.
Education

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

How Do I Become a Sales Support Representative?

Lainie Petersen
By
Updated: May 17, 2024
Views: 4,563
Share

If you want to become a sales support representative, pay close attention to the qualifications listed in employer’s help wanted ads and job postings. The job duties of those who work in sales support vary greatly, so you may find wide variances in educational and experience requirements. In general, however, you will likely find that most employers will want you have at least a high school education, a pleasant phone manner, and sound keyboarding skills. You should also have some experience with computers. Job experience in customer service or office administration can also be very helpful, as you may be expected to operate in both roles while working in sales support.

The basic skills necessary to become a sales support representative usually include the ability to effectively communicate with both customers and sales prospects, as well as other members of the sales team. As is true of anyone working in sales, having a winning personality will likely increase your chances of both getting hired into a sales support position as well as progressing in your career. In some cases, you will be expected to function in an administrative support role as well, so having expertise in common database, spreadsheet and word processing software is often essential.

The education required to become a sales support representative depends on your job duties. If you hope to become a sales support representative for a company that sells highly technical products, a college degree or other formal training in that industry can be immensely helpful. For example, if you become a sales support representative for a company that sells computers, having a degree or a certificate in computer science may be a hiring requirement. In situations where you will be working with products or services that are not particularly complex or technical, no higher or specialized education may be needed. Keep in mind, however, that if you want to advance within the company, you may need to eventually complete an undergraduate or postgraduate degree.

Required job experience may include an employment history in sales, customer service or office administration. Since many employers may expect to promote their sales support staff into regular sales positions, you may wish to emphasize your enthusiasm for sales during interviews or in your cover letters. Since you will often be dealing with the public, a potential employer may want to talk to your previous employers about your ability to work interact in a positive way with customers and colleagues.

Share
WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Lainie Petersen
By Lainie Petersen
Lainie Petersen, a talented writer, copywriter, and content creator, brings her diverse skill set to her role as an editor. With a unique educational background, she crafts engaging content and hosts podcasts and radio shows, showcasing her versatility as a media and communication professional. Her ability to understand and connect with audiences makes her a valuable asset to any media organization.

Editors' Picks

Discussion Comments
Lainie Petersen
Lainie Petersen
Lainie Petersen, a talented writer, copywriter, and content creator, brings her diverse skill set to her role as an...
Learn more
Share
https://www.wisegeek.net/how-do-i-become-a-sales-support-representative.htm
Copy this link
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.