The steps required to become a regional manager vary by industry, but typically include a combination of formal training and working experience. A regional manager is responsible for all the activity within a specific geographical area or territory. The size of the region is not an indicator of the relative ranking of the manager within the organization, but instead is usually based on the number of existing clients.
People who are naturally outgoing, enjoy a challenge, are detail-oriented, and have excellent interpersonal skills find this type of career rewarding. The primary role of the regional manager is to function as the senior decision maker and communication conduit between the organizational management and the staff. This position often requires a significant amount of travel within the region and the ability to deal with multiple, conflicting priorities.
Typically, the process to become a regional manager starts with post-secondary education. A university degree in business, management or in the humanities is often part of the position requirements, however it varies by industry. For example, an engineering firm may require all managers to be qualified engineers.
In order to advance his or her career into management, many people complete additional education in this discipline. This may include a Master's of Business Management (MBA), management certificate programs, or a more specific course of study that focuses on a known area of weakness. For example, someone who has difficulty with public speaking may achieve a greater benefit from a course in this skill, instead of a program in staff management. The skills taught in these programs should include management techniques, communication, team building, and leadership.
There are two areas of related work experience that can help you to become a regional manager: leadership and conflict resolution. Leadership experience can be obtained through short periods as a fill-in manager or project management. Keep in mind that this type of experience can be obtained outside the work environment. Leading a large project for a volunteer agency or community organization is a great way to develop these skills in a low-risk environment. There are specific mistakes that almost all leaders make, and it is often valuable to learn from these mistakes outside the work environment.
Conflict is an inherent part of the job once you become a regional manager. How to manage and resolve different types of conflict is a challenge for all managers. Practicing and applying conflict resolution techniques is a great way to enhance this skill.