In order to become a program supervisor, employers typically require a combination of education and related experience. The role of program supervisor is to implement the operational strategy, resolve client and staff issues, and devise business processes. This position can be found in a wide range of industries, from health care to manufacturing.
The educational requirements to become a program supervisor vary by industry. For example, in the health services sector, most employers look for health services training for candidates who want to become a program supervisor. A degree or diploma from an accredited school can be in nursing, social work, or a related field. However, many candidates find that a post-graduate certificate in management, human resources, or project management is essential to make the transition to become a program supervisor.
In other industries, the program supervisor may need to have post-secondary training in engineering, business, or marketing. The most important consideration when determining what type of training is best is to decide on the industry you want to work in. The program supervisor must be able to support staff and resolve problems. This requires a strong base of knowledge in this particular field.
Experience is essential for anyone who wants to become a program supervisor. It is important to note that this is not an entry-level position, but is typically the culmination of at least five years of working experience. The supervisor must have sufficient background to understand the challenges of the position, address client concerns, and create program guides and procedures that support the organization and front line staff.
People who want to become a program supervisor are usually ambitious, dedicated staff members who enjoy seeing the results of their efforts. Creativity and problem-solving skills are often developed over time and are invaluable in this role. It is important to note that the program supervisor is required to resolve interpersonal conflicts, hire and terminate staff, and interact with people in a variety of positions.
The career advancement opportunities once you become a program supervisor include program manager, department head, or director. A minimum of 10 years experience in a supervisory position is necessary to qualify for these managerial positions. Many candidates find that additional training programs in interpersonal skills, conflict resolution, and presentations may be helpful in making this transition. Talk with your department head or human resources department to find out what is required to be considered for more senior positions.