There are four steps required to become a production analyst: post-secondary training, related work experience, communication skills, and completing the job interview process. A production analyst works in information technology, maintaining and operating the back end system processes. This role is usually part of the information technology department for a large organization. The primary responsibilities include operation of the mainframe computer system, technical support, and process management.
A production analyst must have a combination of excellent technology skills, relevant work experience, and excellent problem solving skills. The role of production analyst is most appealing for people who enjoy working with technology, love to learn new things, and are able to work rotating shifts. Any failures of the mainframe system will impact the entire organization, affecting both productivity and profitability.
The first requirement to become a production analyst is to complete a post-secondary education program. All analysts must have formal training in computer hardware, infrastructure, and monitoring software. Programs are available at the university, community and career college levels. Additional training is required throughout his or her career, as the technology is frequently changing.
Related work experience includes work on a help desk as an information technology support technician, hardware installation, and operating system installation. Any skills gained on the installation and support of the network infrastructure are also helpful. This can include wiring, server installation, and other types of technical system design.
Communication skills are critical when you become a production analyst. Much of the work in this field must be communicated to others. Management needs to be aware of situations that arose and how they were resolved. System configuration, installation, and maintenance information must be accurately and quickly communicated to the team.
When applying for a job to become a production analyst, be sure to proofread your resume and cover letter, double-checking for any grammar or spelling mistakes. Many companies have a technical test for job applicants to complete. This is becoming increasingly common, as it is so hard to validate the level of knowledge or expertise that a candidate possesses based on an interview.
During the job interview process, most employers have a standard list of questions and are looking for complete, concise responses. Keep in mind that everything you say will be written down and reviewed. Take the time to think about the question and answer completely. The quality and completeness of the response is much more valuable than the speed.
