We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.
Education

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

How do I Become a Hotel Desk Clerk?

By Nat Robinson
Updated: May 17, 2024
Views: 4,524
Share

A hotel desk clerk is typically the first person guests see as they enter a hotel. Clerks generally greet guests arriving at a hotel and carry out the necessary tasks to check the individuals into their rooms. The clerk may perform a variety of tasks, such as collecting fees, assigning room keys and providing directions around the hotel. Additionally, the clerk will also be on hand when it's time for the guests to leave and will assume the responsibility of getting guests checked out. The requirements to become a hotel desk clerk may depend on the individual establishment the person is applying to for employment.

Typically, a high school diploma is the minimal amount of education required to become a hotel desk clerk. For better chances at a promotion, an individual may opt to obtain a degree in hospitality or a related concentration. The degree may be an associate's or a bachelor's. Many community colleges and universities will have programs focusing in these areas of study. It may also be beneficial to take courses in international tourism to acquire some knowledge of the travel industry.

The ability to provide good customer service may also be required to become a hotel desk clerk. A clerk may have the responsibility of performing many different tasks at once. He or she may check guests in and out while handling the phones and answering questions from other visitors and staff members at the same time. Although, this can be a very demanding position, it will be important to remain pleasant and open to everyone encountered. Generally, the desk clerk is one of the main people responsible for ensuring that the needs of the guests are met from every standpoint during their stay at the hotel.

A person wishing to become a hotel desk clerk will also have to be very well informed about the hotel and the surrounding area. Most clerks will answer questions throughout the day and night pertaining to both the hotel and the area which surrounds it. Guests will generally need help finding their way around the hotel. Additionally, visitors may need suggestions about what to do while staying in the area. For this reason, hotel desk clerks will also need to be knowledgeable of nearby locations for shopping, dining and entertainment.

It will also be necessary to solve problems independently and as smoothly as possible to become a hotel desk clerk. Staying away from home and at a hotel can become stressful, especially if the guests' are running into unresolved problems. One of the most important parts of being a hotel desk clerk is assuring that guests' problems are worked out in a manner that is efficient and satisfactory. After all, the clerk's job and the reputation of the hotel may lay on the line if the guest is left unsatisfied. In order to obtain a position as a hotel desk clerk, a person may apply directly to local hotels, search online or turn to the classified area of a local newspapers for openings.

Share
WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.

Editors' Picks

Discussion Comments
Share
https://www.wisegeek.net/how-do-i-become-a-hotel-desk-clerk.htm
Copy this link
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.