We are independent & ad-supported. We may earn a commission for purchases made through our links.
WiseGEEK

Advertiser Disclosure

Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.

How We Make Money

We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently from our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.
Travel

What Should I do if I Have a Problem with my Cruise Liner?

Diane Goettel
By
Updated May 17, 2024
Our promise to you
WiseGEEK is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGEEK, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

Unfortunately, not every vacation is perfect. Although many travelers spend a great deal of time choosing their mode of transport, location, lodging, and activities for their trip, sometimes things go wrong and plans fail. Furthermore, sometimes this happens because of something outside of the traveler’s control. It is important to know who to get in contact with if you have a problem with your travel arrangements, accommodations, or any other aspect of your trip that has been preplanned with a tourism or hospitality service.

It is very important to know how to get in touch with a customer service representative if your travel, accommodations, and activities have all been arranged with one company, such as a cruise liner. By getting in touch with a customer service agent, you can often remedy any problem that you are having on your cruise as quickly as possible and get back to enjoying your vacation.

Before leaving for your cruise, be sure to collect all of the information that you used while planning your cruise. Compile these brochures, printed web pages, and all bills of sale related to your trip in one place and be sure to bring it with you on your cruise. This information will be very helpful if you find that the information that was presented to you differs from your actual cruise experience.

In addition to this information, make sure to know how to get in touch with a customer service representative from the cruise while you are on board. There may well be an agent on your ship who will be able to help you with any trouble that you experience. Just in case there isn’t, make sure to find out how you can get in touch with someone during your cruise. This way, you can work to remedy any problems with your accommodations and the services on board before your cruise is over so that you can get back to enjoying your vacation.

In the event that you do have to call upon a customer service agent, be sure to note who you spoke to and when. Also make a note of what you discussed and anything that the agent offered during your conversation. Hopefully you will not have any problems at all during your cruise. But if you do, it is best to know how to fix the problem quickly through the appropriate avenues.

WiseGEEK is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Diane Goettel
By Diane Goettel
In addition to her work as a freelance writer for WiseGEEK, Diane Goettel serves as the executive editor of Black Lawrence Press, an independent publishing company based in upstate New York. Over the course, she has edited several anthologies, the e-newsletter “Sapling,” and The Adirondack Review. Diane holds a B.A. from Sarah Lawrence College and an M.A. from Brooklyn College.
See our Editorial Process Share Feedback

Related Articles

Discussion Comments

Diane Goettel

Diane Goettel

In addition to her work as a freelance writer for WiseGEEK, Diane Goettel serves as the executive editor of Black...
Read more
WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.