We are independent & ad-supported. We may earn a commission for purchases made through our links.

Advertiser Disclosure

Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.

How We Make Money

We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently from our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

How do I Deal with Debt Collection Calls?

By B. Miller
Updated May 17, 2024
Our promise to you
WiseGEEK is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGEEK, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

If you have unpaid debts, typically that have gone unpaid in excess of 90 days, they may be sent to a debt collection agency. This agency will then begin making debt collection calls, as well as typically sending letters in an attempt to collect the debt that is owed. There are a few ways to stop debt collection calls, as well as to protect your legal rights to privacy.

In the United States, the Fair Debt Collection Practices Act (FDCPA) governs the way debt collectors must legally behave. Of course, not all debt collectors obey these practices, meaning it is up to you to know the law, and to remind the collectors of it when they make debt collection calls. First, if you can pay your debt, by all means do so; if you are not sure that you legitimately owe the debt, you are within your right to ask for proof that the debt is yours. Do not pay a debt that you are not sure is yours just to stop debt collection calls; this serves as an acknowledgment that the debt is yours, and the debt collectors can then continue to demand further payment.

Begin a file of every time the debt collection calls happen. You may ask the debt collectors to deal with you entirely in writing, and they are required to abide by this; then, any time you send correspondence to the collection agency, send it certified mail with return receipt requested, and keep all copies. Debt collectors may not call before 8 a.m. or after 9 p.m. your time, so be sure to remind them of this as well. They are also not allowed to harass you, use foul language, call you repeatedly, lie, or threaten legal action if it is not true. They also may not contact your friends, neighbors, family members, or workplace if they have legitimate contact information for you.

Though it may be tempting, do not simply ignore the debt collection calls and hope they go away. Know your rights, but also know that it is in your best interest to communicate with the collection agency in an attempt to work out payment and to eliminate the debt you owe as soon as possible. If it is necessary to hire a lawyer, then do so; the collection agency must then contact you through your attorney. These are just a few of the most important things to keep in mind when dealing with debt collectors, but there is a great deal more information to be found by searching online.

WiseGEEK is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.

Discussion Comments

WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.