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How do I Choose the Best Online Travel Agent?

By S. Gonzales
Updated May 17, 2024
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Choosing an online travel agent is a lot like choosing one to use in person. The best online travel agent will know the area that you're traveling to, will specialize in your preferred mode of travel, can offer you deals and can provide you with stellar customer service. To help you choose the best online travel agent, you can ask several travel agents questions about the things you want to know, read reviews from other travelers and check the online travel agents' websites thoroughly for information that will influence your decision.

It should go without saying that you should pick an online travel agent that is very familiar with the area to which you plan to travel. A knowledgeable travel agent can save you a lot of money, offer you more or alternative options and provide you with all that's necessary to make informed decisions about your trip. If you think of your travel agent as a guide, you'll be much better equipped to make a decision about whom to choose.

Take note of your travel agent's interest in your trip. A good travel agent will ask many questions about the details of your trip and what you want out of it so that he or she can try to create the perfect trip for you. With the Internet at his or her fingers, a good travel agent should have no trouble creating a trip that meets all of your expectations.

The best online travel agent will regularly offer specials. Some online travel companies have special agreements with vendors and others, and they will, in turn, offer discounts to clients. Some online travel consultants have better deals to offer than others. Sign up for newsletters to get an idea of what kind of deals an online travel agent can offer you.

An online travel agent should be able to provide you with the same quality of customer service as a travel agent whom you visit in person. To test your travel agent's abilities to meet your needs, consider asking a difficult question specific to your travel plans. If he or she is prompt and courteous in the same way that a typical travel agent would be, you probably can be sure that your online agent respects your needs as a client.

As with any travel agent, you should verify that your online travel agent specializes in your preferred method of travel. Choosing a travel agent that specializes in your type of travel can take the guesswork and headache out of a lot of your travel preparations. Also consider a travel agent's availability. If you can contact a travel agent any time of day, you might be able to make those last-minute adjustments that tend to pop up before a big trip.

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Discussion Comments

By Talentryto — On Mar 10, 2014

I learned from experience that when it comes to online travel agencies, you have to search to find the best one to fit your needs and travel goals. Not all online agents know every area, nor do they know how to find the best deals. When you are planning to book a trip, it is a good idea to check prices with several travel agents online to find the best deal available.

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